Shipping Policy

Shipping Policy

• Free Shipping: We offer free shipping on all orders, with no minimum order value required.

• COD (Cash on Delivery) Orders:

  • COD orders are verified for authenticity.
  • If we have concerns about the address provided, we will call you to confirm the details.
  • Only orders with verified phone numbers and addresses will be shipped.
  • Even after verification if the customer's pincode is not servicable by our courier partners, then the order will not be shipped( for prepaid orders, we will either ship it with Indiapost or inform you regarding any alternate arrangement made by third party  courier partner).

Processing and Shipping Times

• Order Processing Time: Orders are typically processed within 1 business day.
• Shipping Time: Once processed, orders are generally delivered within 3-4 business days, depending on the delivery location (pincode). It can take upto 21 days ( 3 weeks ) to get some orders delivered to some pincodes.
• We can't guarantee shipping timelines, as sometimes due to unforeseen circumstances either on the logistics end or at our end might delay the delivery timeline.

Additional Details

• Fast Shipping:
  • 90% of orders are shipped within 24 hours of being placed.
  • All verified orders are shipped within 48 hours.
• Non-Shipping Days: We do not ship orders on Sundays.
• Courier Partners: We work with major courier networks to ensure your order arrives safely and on time.

If a customer denies or fails to accept the order even after multiple( more than 1) delivery attempts by our courier partner, the company reserves the right to charge an additional shipping fee before re-dispatching the order. This ensures fair handling of repeated logistics costs.

You can expect your order to arrive within 3-4 business days after it has been processed. But the orders can get delayed depending on location, pincode and natural disasters or by any other undisclosed reason so the customers are requested to wait upto 21 days for their order to get delivered. 

Force Majeure: Radha Shakti will not be liable for delays caused by natural disasters, strikes, lockdowns, courier disruptions, or other circumstances beyond our control.